{"id":85644,"date":"2024-10-15T12:55:20","date_gmt":"2024-10-15T16:55:20","guid":{"rendered":"https:\/\/diymarketers.com\/?p=85644"},"modified":"2024-10-15T12:55:23","modified_gmt":"2024-10-15T16:55:23","slug":"personalized-customer-strategy-book-review","status":"publish","type":"post","link":"https:\/\/diymarketers.com\/personalized-customer-strategy-book-review\/","title":{"rendered":"Read Personalized Customer Strategy: The Solopreneur&#8217;s Secret to Using AI for a More Personal Touch"},"content":{"rendered":"<p>If there\u2019s one thing that has always fascinated me, it\u2019s the idea of personalized customer strategy. I remember walking into a small boutique years ago and being greeted with, \u201cWelcome back! How did that scarf you bought last time work out for you?\u201d It wasn\u2019t a big store, but they had me hooked because they remembered me. And let\u2019s be honest: nothing makes you feel quite as special as a business that takes the time to personalize your experience.<\/p>\n\n\n\n<p>Fast forward to today, and the concept of personalization has evolved in ways I couldn\u2019t have imagined. Enter AI. It\u2019s like that boutique experience, but on steroids. When I stumbled upon <strong><a href=\"https:\/\/www.amazon.com\/Personalized-Customer-Strategy-Age-AI\/dp\/1647826276?tag=wwwthirdforcn-20&#038;ref_=as_li_ss_tl&#038;linkCode=sl1&#038;linkId=e557ae09a5c442ad099222117ab6e5bf\" rel=\"nofollow sponsored noopener\" target=\"_blank\" data-lasso-id=\"80001\" data-lasso-name=\"Personalized: Customer Strategy in the Age of AI\"><em>Personalized Customer Strategy in the Age of AI<\/em> by Mark F. Abraham and David C. Edelman<\/a><\/strong>, I knew I had to dive in. The book promises to help brands leverage AI for smarter, more tailored customer experiences. Spoiler alert: It delivers.<\/p>\n\n\n\n<div class=\"wp-block-affiliate-plugin-lasso\"><div id=\"lasso-anchor-id-85645-80003\" class=\"lasso-container\">\n    <!-- LASSO DISPLAY BOX (https:\/\/getlasso.co) -->\n\t<div class=\"lasso-display lasso-cactus lasso-url-amzn-personalized-customer-strategy-in-the-age-of-ai \">\n\t\t<!-- BADGE -->\n\t\t\t\t\t<div class=\"lasso-badge\">\n\t\t\t\tMust Read\t\t\t<\/div>\n\t\t\n\t\t<!-- LASSO TITLE, PRICE, DESC, AND IMAGE -->\n\t\t<div class=\"lasso-box-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"lasso-title\" target=\"_blank\" href=\"https:\/\/www.amazon.com\/Personalized-Customer-Strategy-Age-AI\/dp\/1647826276?tag=wwwthirdforcn-20&amp;ref_=as_li_ss_tl&amp;linkCode=sl1&amp;linkId=e557ae09a5c442ad099222117ab6e5bf\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85645\" data-lasso-name=\"Personalized: Customer Strategy in the Age of AI\" title=\"Personalized: Customer Strategy in the Age of AI\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t\t\tPersonalized: Customer Strategy in the Age of AI\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"lasso-price\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lasso-price-value\">\n\t\t\t\t\t\t\t<span class=\"discount-price\"><\/span>\n\t\t\t\t\t\t\t<span class=\"latest-price\">$28.80<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"lasso-amazon-prime\"><\/i>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\t\t\t\t<div class=\"lasso-description\">\n\t\t\t\t\t<p>Most companies talk about personalization, but few actually pull it off. Customers crave tailored experiences, but brands often miss the mark. Those who get it right build trust, create memorable moments, and keep customers coming back. With the right strategy, powered by AI, personalization becomes more than a buzzword\u2014it becomes a game changer.<\/p><p>In <em>Personalized<\/em>, Mark Abraham and David C. Edelman break down how businesses can truly deliver personalization at scale. They introduce the Five Promises of Personalization, offering practical steps to empower customers, build trust, and craft content that resonates. Packed with real-world examples, this book is a guide to winning with personalization in today\u2019s market.<\/p>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"lasso-box-2\">\n\t\t\t<a class=\"lasso-image\" target=\"_blank\" href=\"https:\/\/www.amazon.com\/Personalized-Customer-Strategy-Age-AI\/dp\/1647826276?tag=wwwthirdforcn-20&amp;ref_=as_li_ss_tl&amp;linkCode=sl1&amp;linkId=e557ae09a5c442ad099222117ab6e5bf\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85645\" data-lasso-name=\"Personalized: Customer Strategy in the Age of AI\" title=\"Personalized: Customer Strategy in the Age of AI\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t<img decoding=\"async\" class=\"lasso-image-no-lazy\" src=\"https:\/\/m.media-amazon.com\/images\/I\/71gKnozVswL._SY342_.jpg\" height=\"500\" width=\"500\" loading=\"lazy\" alt=\"Personalized: Customer Strategy in the Age of AI\" title=\"\">\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<!-- BUTTONS -->\n\t\t<div class=\"lasso-box-3\">\n\t\t\t<a class=\"lasso-button-1\" target=\"_blank\" href=\"https:\/\/www.amazon.com\/Personalized-Customer-Strategy-Age-AI\/dp\/1647826276?tag=wwwthirdforcn-20&amp;ref_=as_li_ss_tl&amp;linkCode=sl1&amp;linkId=e557ae09a5c442ad099222117ab6e5bf\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85645\" data-lasso-name=\"Personalized: Customer Strategy in the Age of AI\" title=\"Personalized: Customer Strategy in the Age of AI\" rel=\"nofollow noopener sponsored\">\n\t\t\t\tBuy Now\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<div class=\"lasso-box-4\">\n\t\t\t\t\t<\/div>\n\n\t\t<!-- DISCLOSURE & DATE -->\n\t\t\t\t\t<div class=\"lasso-box-5\">\n\t\t\t\t<div class=\"lasso-disclosure\">\n\t\t\t\t\t<span>We earn a commission if you make a purchase, at no additional cost to you.<\/span>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"lasso-box-6\">\n\t\t\t<div class=\"lasso-date\">\n\t\t\t\t10\/31\/2024 05:48 pm GMT <i class=\"lasso-amazon-info\" data-tooltip=\"Price and availability are accurate as of the date and time indicated and are subject to change.\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<p>But here\u2019s what I really loved about the book\u2014it doesn\u2019t just cater to massive corporations with sky-high marketing budgets. Sure, it\u2019s packed with examples of retail giants like Nike and financial titans like Fidelity, but Abraham and Edelman make it clear that AI-powered personalization is not out of reach for solopreneurs or small business owners. That\u2019s where the \u201cReach Me, Know Me, Show Me\u201d model comes in, and let me tell you, it\u2019s a game changer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Should Solopreneurs Care about Personalized Customer Strategy?<\/h2>\n\n\n\n<p>For the solopreneurs out there (hey, that\u2019s me too!), the buzz around AI can feel overwhelming. Who has the time to learn about machine learning algorithms and predictive analytics when you&#8217;re busy running your business? But that\u2019s where this book hits the sweet spot\u2014it simplifies AI into bite-sized, actionable steps that any business, no matter the size, can take advantage of.<\/p>\n\n\n\n<p>Think of personalization as your secret weapon. Whether you\u2019re a freelancer, consultant, or running a small online shop, personalizing your customer\u2019s journey will set you apart. Big corporations may be doing it on a grand scale, but solopreneurs can use the same strategies with the tools they already have access to\u2014many of which are free or budget-friendly. It\u2019s not about having a giant tech team; it\u2019s about being smart with what you have.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The &#8220;Reach Me, Know Me, Show Me&#8221; Framework: Broken Down<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"702\" src=\"http:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model.jpeg\" alt=\"personalized customer strategy with AI model\" class=\"wp-image-85648\" title=\"\" srcset=\"https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model.jpeg 1024w, https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model-960x658.jpeg 960w, https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model-768x527.jpeg 768w, https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model-480x329.jpeg 480w, https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model-640x439.jpeg 640w, https:\/\/diymarketers.com\/wp-content\/uploads\/personalized-customer-strategy-model-720x494.jpeg 720w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The \u201cReach Me, Know Me, Show Me\u201d model is at the heart of <em>Personalized<\/em>, and it\u2019s incredibly adaptable for small businesses. Here&#8217;s how it works:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Reach Me: Target Customers at the Right Moment<\/h3>\n\n\n\n<p>This is all about timing. The big brands use sophisticated AI to predict when customers are most likely to make a purchase, but solopreneurs don\u2019t need to invest in expensive AI software to get similar results. With affordable tools like MailChimp or HubSpot, you can set up automated emails that target your customers at key moments\u2014like after they\u2019ve made a purchase or signed up for a consultation.<\/p>\n\n\n\n<p><strong>Solopreneur Pro Tip:<\/strong> Let\u2019s say you run a small skincare business. After a customer buys a moisturizer, you could automate a follow-up email a few weeks later suggesting complementary products\u2014maybe an eye cream or a serum. It\u2019s a low-cost way to keep the conversation going, and who doesn\u2019t love personalized product recommendations?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Know Me: Use Data to Understand Your Audience<\/h3>\n\n\n\n<p>We\u2019ve all heard the saying \u201cknowledge is power,\u201d and in marketing, it couldn\u2019t be more true. For large companies, this means harnessing big data to track customer behavior. But for the solopreneur, your data doesn\u2019t need to be &#8220;big&#8221;\u2014just smart. Gather insights through feedback forms, surveys, and website analytics. Even free tools like Google Analytics can give you a clear picture of what your customers are looking for.<\/p>\n\n\n\n<p><strong>Solopreneur Pro Tip:<\/strong> Are you a personal trainer? Use online feedback forms to collect data from clients about their fitness goals. Then, take that information and personalize their training programs or send tailored workout tips. It doesn\u2019t require a massive data infrastructure, just thoughtful use of what you already have.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Show Me: Deliver a Personalized Experience<\/h3>\n\n\n\n<p>This is where you truly get to shine. Whether it\u2019s customizing your <a href=\"https:\/\/diymarketers.com\/design-successful-communication-strategy-brand\/\" data-type=\"post\" data-id=\"20156\" data-lasso-id=\"80002\">communication<\/a> or offering personalized recommendations, showing your customer that you \u201cget\u201d them is key. Big companies may have AI-powered apps that personalize on the fly, but you can use simpler tools like Calendly to personalize client bookings or LinkedIn to send custom follow-ups.<\/p>\n\n\n\n<p><strong>Solopreneur Pro Tip:<\/strong> Imagine you\u2019re a freelance graphic designer. After a project wraps, use a tool like Canva to create a custom thank-you note or follow-up tutorial for the client. It\u2019s the kind of small, thoughtful gesture that fosters loyalty and keeps clients coming back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personalization on a Shoestring Budget<\/h2>\n\n\n\n<p>The authors of <em>Personalized<\/em> don\u2019t shy away from the fact that AI can seem intimidating for small businesses. But they also highlight several affordable (or even free) tools that solopreneurs can use to apply the principles of personalization without breaking the bank.<\/p>\n\n\n\n<p>For instance, CRM systems like Zoho or HubSpot offer free tiers that include AI-powered insights. These tools can analyze your customers\u2019 behavior and help you personalize your interactions\u2014whether it\u2019s segmenting your audience for more tailored email marketing or using chatbots to answer customer questions in real time.<\/p>\n\n\n\n<p><strong>Solopreneur Pro Tip:<\/strong> If you\u2019re juggling multiple clients, tools like HubSpot\u2019s CRM can be a lifesaver. Set up customer profiles, track interactions, and even automate follow-up emails. You\u2019ll spend less time managing relationships and more time delivering value.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI Might Seem Complex, But It&#8217;s Accessible<\/h2>\n\n\n\n<p>Let\u2019s be real. When I first started exploring AI, I was pretty overwhelmed. I thought it was something only Silicon Valley techies and big corporations could handle. But <em>Personalized<\/em> makes it clear that AI is something small businesses can tap into without a PhD in data science. It\u2019s all about leveraging the right tools.<\/p>\n\n\n\n<p>What I appreciate most is how Abraham and Edelman break down complex ideas into actionable steps. They demystify AI and make it feel like something solopreneurs can actually use to grow their businesses. You don\u2019t need a massive team or a multi-million dollar budget. You just need the right mindset and a willingness to learn.<\/p>\n\n\n\n<div class=\"wp-block-affiliate-plugin-lasso\"><div id=\"lasso-anchor-id-85646-80004\" class=\"lasso-container\">\n    <!-- LASSO DISPLAY BOX (https:\/\/getlasso.co) -->\n\t<div class=\"lasso-display lasso-cactus lasso-url-the-ai-advantage \">\n\t\t<!-- BADGE -->\n\t\t\n\t\t<!-- LASSO TITLE, PRICE, DESC, AND IMAGE -->\n\t\t<div class=\"lasso-box-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"lasso-title\" target=\"_blank\" href=\"https:\/\/diymarketers.com\/the-ai-advantage\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85646\" data-lasso-name=\"The AI Advantage\" title=\"The AI Advantage\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t\t\tThe AI Advantage\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\t\t\t\t<div class=\"lasso-description\">\n\t\t\t\t\t<p>Unlock the power of AI in the simplest way possible! <em>AI Advantage<\/em> is the easiest, most practical course for entrepreneurs who want to master AI without the tech jargon. <\/p><p>You'll learn exactly how AI works, how to confidently use any AI tool, and how to integrate it into your business to boost efficiency, personalize customer experiences, and drive growth. No coding, no confusion\u2014just real-world strategies you can start using right away.<\/p>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"lasso-box-2\">\n\t\t\t<a class=\"lasso-image\" target=\"_blank\" href=\"https:\/\/diymarketers.com\/the-ai-advantage\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85646\" data-lasso-name=\"The AI Advantage\" title=\"The AI Advantage\" rel=\"nofollow noopener sponsored\">\n\t\t\t\t<img decoding=\"async\" class=\"lasso-image-no-lazy\" src=\"https:\/\/diymarketers.com\/wp-content\/uploads\/ai-advantage.jpg\" height=\"500\" width=\"500\" loading=\"lazy\" alt=\"The AI Advantage\" title=\"\">\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<!-- BUTTONS -->\n\t\t<div class=\"lasso-box-3\">\n\t\t\t<a class=\"lasso-button-1\" target=\"_blank\" href=\"https:\/\/diymarketers.com\/the-ai-advantage\/\" data-lasso-box-trackable=\"true\" data-lasso-id=\"85646\" data-lasso-name=\"The AI Advantage\" title=\"The AI Advantage\" rel=\"nofollow noopener sponsored\">\n\t\t\t\tBuy Now\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<div class=\"lasso-box-4\">\n\t\t\t\t\t<\/div>\n\n\t\t<!-- DISCLOSURE & DATE -->\n\t\t\t\t\t<div class=\"lasso-box-5\">\n\t\t\t\t<div class=\"lasso-disclosure\">\n\t\t\t\t\t<span>We earn a commission if you make a purchase, at no additional cost to you.<\/span>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"lasso-box-6\">\n\t\t\t<div class=\"lasso-date\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">FAQ: Personalized Customer Strategy for Solopreneurs<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list\">\n<div id=\"faq-question-1729011044954\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question\"><strong>Do I need a huge budget or a big team to implement personalized marketing?<\/strong><\/h3>\n<div class=\"rank-math-answer\">\n\n<p>No! Many AI tools are affordable or even free, and they don\u2019t require a big team to manage. As a solopreneur, you can easily automate personalized emails, customer outreach, and product recommendations using tools like MailChimp, HubSpot, or Zoho CRM.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1729011061967\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question\"><strong>How can I collect enough data to create personalized experiences if my customer base is small?<\/strong><\/h3>\n<div class=\"rank-math-answer\">\n\n<p>You don\u2019t need a massive amount of data to start personalizing. Use customer feedback, surveys, and website analytics (like Google Analytics) to understand customer preferences. Even small data points can lead to powerful personalized interactions.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1729011099746\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question\"><strong>What\u2019s the first step to start personalizing my customer experience?<\/strong><\/h3>\n<div class=\"rank-math-answer\">\n\n<p>Start by identifying key touchpoints where personalization will make the most impact. It could be follow-up emails, product recommendations, or customized content after a purchase. Simple, automated messages tailored to customer behavior can make a big difference.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1729011117297\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question\"><strong>Can AI tools really save me time, or are they too complex to manage?<\/strong><\/h3>\n<div class=\"rank-math-answer\">\n\n<p>AI tools can save you tons of time! Many are designed with ease-of-use in mind, especially for small businesses. Automation takes over repetitive tasks like email follow-ups, leaving you more time to focus on growing your business.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1729011131770\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question\"><strong>How do I ensure that personalizing customer experiences doesn\u2019t come across as creepy or invasive?<\/strong><\/h3>\n<div class=\"rank-math-answer\">\n\n<p>It\u2019s all about transparency and value. Be clear about how you\u2019re using customer data and make sure it\u2019s used to improve their experience. Start with subtle personalization like product suggestions based on past behavior, and always give customers control over their preferences.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Final Thoughts: Why You Should Read <em>Personalized<\/em><\/h2>\n\n\n\n<p>At its core, <em>Personalized: Customer Strategy in the Age of AI<\/em> is about helping businesses forge stronger, more personalized relationships with their customers. And while the book showcases how giants like Netflix and Home Depot are using AI to personalize on a massive scale, the strategies are adaptable for businesses of any size.<\/p>\n\n\n\n<p>If you&#8217;re a solopreneur like me, I can&#8217;t recommend this book enough. Yes, some of the technical details might feel a little dense, but the practical advice is worth its weight in gold. You\u2019ll walk away with tangible ideas on how to better connect with your audience and create experiences that not only delight but keep customers coming back.<\/p>\n\n\n\n<p>So, if you\u2019re looking to step up your game in the age of AI, grab a copy of <em>Personalized<\/em>. It\u2019s your new go-to guide for staying competitive in an ever-evolving marketplace.<\/p>","protected":false},"excerpt":{"rendered":"<p>You can&#8217;t afford to ignore personalization any more.<\/p>\n","protected":false},"author":2,"featured_media":85651,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-85644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-books"],"acf":[],"_links":{"self":[{"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/posts\/85644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/comments?post=85644"}],"version-history":[{"count":3,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/posts\/85644\/revisions"}],"predecessor-version":[{"id":85652,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/posts\/85644\/revisions\/85652"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/media\/85651"}],"wp:attachment":[{"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/media?parent=85644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/categories?post=85644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/diymarketers.com\/wp-json\/wp\/v2\/tags?post=85644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}